Privacy Policy

Privacy Policy for Greiff Plumbing and Bathrooms

Last Updated: 30 December 2025

1. Introduction

Greiff Plumbing and Bathrooms (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you interact with us.

2. Contact Details

  • Business Name: Greiff Plumbing and Bathrooms
  • Address: Oaktree Enterprise Park, Northallerton, DL6 3AY
  • Phone: 07984 562708
  • Email: greiffplumbing@gmail.com

3. Information We Collect

We may collect the following types of personal data:

  • Name, address, and contact details (phone number, email address)
  • Payment information (for invoicing and transactions)
  • Details of services requested or provided
  • Communication records (emails, messages, calls)

4. How We Use Your Information

We use your data to:

  • Provide plumbing and bathroom services
  • Process payments and issue invoices
  • Respond to enquiries and provide customer support
  • Comply with legal obligations

5. Legal Basis for Processing

We process your data under:

  • Contractual necessity (to deliver services)
  • Legal obligations (tax and accounting)
  • Legitimate interests (business operations and communication)

6. Data Sharing

We do not sell your data. We may share it with:

  • Payment processors
  • Regulatory authorities (where legally required)

7. Data Retention

We keep your data only as long as necessary for legal and business purposes, typically up to 6 years for financial records.

8. Your Rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Object to processing
  • Request data portability

To exercise these rights, contact us at greiffplumbing@gmail.com.

9. Security

We take appropriate measures to protect your data against unauthorised access, alteration, or disclosure.

10. Cookies & Website

If we operate a website, cookies may be used to improve user experience. You can manage cookie settings in your browser.

11. Complaints

If you have concerns, you can contact the Information Commissioner’s Office (ICO) at https://www.ico.org.uk.